End founder dependency.

Build a business that runs without you.

I design operating systems, SOPs, and team workflows for service-based companies so founders can scale without being the daily problem-solver.

Trusted by moving & storage companies, home remodelers, property managers, HVAC firms, real estate service businesses, franchise operators, and more.

What your team gets:

  • Documented processes they actually follow

  • Smooth cross-department handoffs with fewer escalations

  • A founder-free operating system built for sustainable scale

What you get:

  • Clarity, consistency, and time back in your day

Get a Founder Dependency Check

When your business grows fast, operations don’t always keep up.

You become the default answer to every question and every fire.

  • Everyone has their own way of doing things

  • Critical work lives in texts, emails, and people’s heads

  • Onboarding takes too long (and results are inconsistent)

  • Work slips through the cracks

  • Delegation feels risky

  • You’re the escalation point for every problem

This isn’t a people issue.
It’s a system issue.

And system issues create founder dependency - the silent growth killer.

How We Build Your Operating System

Every engagement follows my six-phase framework to create clarity, consistency, and predictable execution - without turning you into a project manager.

  • Evaluate

    See what’s really happening in your business today - not what you hope is happening.

  • Document

    Turn “how we do things” from memory and messaging threads into clear, repeatable steps.

  • Automate

    Remove the repetitive tasks and manual check-ins that quietly drain time and attention.

  • Delegate

    Define ownership so work flows through roles - not through you.

  • Organize

    Centralize everything in one operations hub your team will actually use.

  • Optimize

    Refine and improve over time, so your systems stay alive - not abandoned in a Google Drive.

With the right systems in place, you can:

  • Train new hires faster

    Without micromanaging or babysitting

  • Delegate confidently

    With clear ownership and accountability

  • Run smooth operations

    Without stepping into every decision

  • Build a scalable foundation

    Where growth equals freedom, not chaos

People do the work.
Systems remove the dependency.

Ways We can work together

  • System Jumpstart

    Get clarity before you commit

    Identify what’s actually broken, what to fix first, and whether ongoing execution support makes sense.

    Designed to diagnose one high-friction area and create a clear, prioritized roadmap - not to build systems yet.

    Best if:
    You know operations are slowing you down but want clarity before committing to ongoing work.

  • Ops Accelerator

    Build systems that run without you managing the details

    Ongoing operations leadership and system build for founders who need leverage now - without hiring internally.

    We focus on one department or operational area at a time, turning chaos into repeatable, self-managed systems over 90 days.

    Best if:
    You want fewer escalations, clearer ownership, and consistent execution without being the glue.

  • Systems Build (Flagship)

    Step out of day-to-day operations entirely

    A full, company-wide systems build that removes founder dependency and creates a self-managing operation.

    We document, standardize, and roll out systems across the business so growth no longer requires your constant involvement.

    Best if:
    You’re ready to fully step out of daily operations and scale without chaos.

Not sure where to start?

Get a Founder Dependency Check - a 15-minute review to pinpoint your highest friction points and the quickest way to remove yourself from daily operations.

Real insight. Zero obligation.

Get a Founder Dependency Check

No pitch. No pressure. Just clarity on what’s keeping you essential to everything.

Certified in top systems for documenting and scaling operations

  • Trainual Certified

    Certified consultant in Trainual - a top platform for creating digital operating manuals.
    I design clear, repeatable systems your team will actually follow without founder supervision.

  • Whale Certified

    Certified expert in Whale, a documentation and SOP system built for scaling service businesses.
    I build structure, consistency, and operational maturity across teams and locations.

  • Power User

    Experienced in Notion, Process Street, ClickUp, Monday.com, SmartMoving, Lightspeed VT, and more.
    I choose the right tools based on your workflow and culture - not the trend of the month.

  • Kurt Hintz, CEO, MACS Moving and Storage

    Lora exceeded expectations in clarity, communication, and delivery. The SOPs she built immediately improved consistency and team accountability.

    RESULT: One messy area became a clean, repeatable system.

  • Radu Chiricuta, Move Central

    Lora used her six-phase framework to document our processes, free up leadership time, and keep us on track with clear next steps. Everything became more organized and predictable.

    RESULT: A department that runs smoothly without daily oversight.

  • Charles Dicks, CEO, Arranging It All

    The operations hub Lora built changed how our team works. The trainings and hand-offs made adoption easy, and she kept us focused through a chaotic growth stage.

    RESULT: Founder stepped out of day-to-day management.

  • Abbas Hashmi, Bam Capital Group

    Lora streamlined complex operational work into simple systems that created autonomy, accountability, and consistent client delivery. She’s more than a consultant - a strategic partner.

    RESULT: A self-managed, high-performing team.

  • Ryan Halvorsen, COO, Redondo Van and Storage

    Lora assessed, documented, and improved our processes fast. Her work is reliable, organized, and high-quality.

    RESULT: Clear workflows and easier team execution.

  • Marwan Al-Hashimi, Adsplay Marketing

    Lora is trustworthy, structured, and delivers what fast-growing businesses need to scale without chaos.

    RESULT: A documented system that supports growth.

Who I work with

MY BEST CLIENTS ARE READY FOR OPERATIONAL MATURITY

If this sounds like you, we’re probably a great fit to work together.

  • $3M–$12M annual revenue

  • 10–40 employees or contractors

  • Growing fast but feeling operational friction

  • Have department leads or high performers who need structure

  • Want to step out of day-to-day management

  • Value systems and clarity over constant supervision

  • Want documented processes their team can follow without them

  • Are tired of running the business from their brain

If that’s you - we’ll get along great.

I partner with service-based operations in industries like:

Moving & Storage

Home Remodeling

Home Organizing

Real Estate & Property Management

Franchise Businesses

Accounting Firms

Private Daycare Centers

law groups

Meet Your Process Nerd

(and Operating Systems Architect)

Hi, I’m Lora Jackson, founder of Biz Autopilot.

I help service-based businesses document their processes, train teams, and systematize operations - so owners can step out of daily management and scale with confidence.

I do the work most founders avoid - the unglamorous, foundational systems that make everything else easier.

Here’s what that looks like in real life:

  • Built step-by-step operating systems for dozens of fast-growing companies

  • Documented hundreds of repeatable processes across multiple service industries

  • Turned operational chaos into clean workflows - hundreds of times

Behind the systems, I’m a first-generation immigrant from Bulgaria, a mom, married to a Michelin-recognized chef, and a lifelong process nerd powered by coffee, Foo Fighters, and Kendrick Lamar.

  • Let’s make this easy.

  • You don’t need to prep anything.

  • Quick no-pitch call. Clear next steps.

  • You’ll leave with a simple action plan - even if we never work together.

Ready to Get Your Day Back?

Get a Founder Dependency Check

Even if everything feels chaotic, that’s okay. I’m here to help, not judge.